WASI BRANDS – REFUND POLICY
Last Updated: April 2026
Due to food safety considerations, all Wasi Brands products are non-returnable and non-refundable once shipped.
Damaged or Incorrect Orders
If your order arrives:
Damaged
Defective
Incorrect
Please contact us within 7 days of delivery at: contactus@wasibrands.com
Please include:
Your order number
A description of the issue
Photos, if applicable
We will review the issue and, at our discretion, may offer:
A replacement
Store credit
A refund
Lost Packages
We are not responsible for lost or stolen packages once marked as delivered by the carrier, but we will do our best to assist you in resolving the issue.
Order Issues
If there’s any issue with your order, please reach out — we will do our best to make it right.